Shipping Policy
This Shipping Policy governs all orders placed through www.amaebeauty.in (“Website”), operated by SiaBella Cosmetics Pvt. Ltd., the legal entity behind the brand Amaé Beauty (“Amaé”, “we”, “our”, “us”).
Shipping Locations
Amaé Beauty currently delivers across India.
As we grow, we look forward to expanding our reach beyond India in the future.
Order Processing Time
- Orders are processed within 1–3 business days (excluding Sundays and public holidays).
- During high-demand periods, product launches, or sale events, processing times may be slightly extended.
Once your order is dispatched, you will receive a shipping confirmation along with tracking details via email/SMS.
Delivery Timeline
Estimated delivery timelines are:
- Metro cities: 2–4 business days
- Non-metro locations: 3–7 business days
- Remote areas: 5–8 business days
Delivery timelines may vary depending on courier serviceability and location.
Please note that these are estimated timelines and may be affected by:
- Weather conditions
- Logistical disruptions
- Government restrictions
- Public holidays
Amaé Beauty is not liable for delays caused by third-party courier partners.
Shipping Charges
We currently offer free shipping across India on all orders.
Amaé Beauty reserves the right to modify shipping charges or introduce minimum order thresholds in the future. Any such changes will be updated on this page.
Cash on Delivery (COD)
Cash on Delivery is available for eligible pin codes.
Amaé Beauty reserves the right to:
- Disable COD for certain locations
- Cancel COD orders that fail verification
- Limit COD availability based on order value or customer history
Incorrect Address & Failed Delivery
Customers are responsible for providing accurate shipping details at the time of order.
If:
- An incorrect address is provided
- Delivery attempts fail
- The package is returned to us due to non-availability
Re-shipping charges may apply.
Order Tracking
Once dispatched, tracking details will be shared via email/SMS.
Customers may use the provided tracking link to monitor delivery status.